It’s easy to get offended when we take what someone does or says about us personally – but when we take a step back and look at things with more objectivity we can see that very little of what someone does or says is actually personal. So if what they are saying isn’t actually personal, why does it bother us so much, and why do we get hurt, upset or irritated by it? In this talk we’re going to look at why we often get offended so easily, and what we can do to build a more robust and sturdy sense of self.