Zero Tolerance.

By | 2017-05-21T16:06:01+00:00 April 30th, 2012|General|

Further to last week’s discussion, I’ve been learning more about that which seems to be contributing to the current state of our overly anxious society: and that is our ability (or lack thereof) to tolerate frustration. What I mean is, some things, sometimes, are not within our control, and we often aren’t able to manage every little detail, and things don’t always go exactly our way. Many of us have learned to lose our patience when things do not go as planned and thus often experience some greater or lesser (but often greater) degree of [...]

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The Wisdom to Know the Difference.

By | 2017-05-21T16:06:02+00:00 December 29th, 2011|General|

Today I developed a new appreciation for bus drivers. Perhaps it was because during my short 15 minute bus commute to work I saw my bus driver be the direct receiver of other people’s stress and frustration 3 times. Just a guy, doing his job, and doing it well – and all the while being blamed, targeted, held responsible, and insulted for literally doing nothing wrong. I don’t know about you, but I sure couldn’t do that job. All this to say I imagine bus drivers and other individuals in those types of customer service [...]

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